Low Cost Funeral Limited have a vacancy for a Compliance Administrator
Compliance Administrator
To support the compliance manager by monitoring sales and other designated customer telephone interactions. This will involve listening to and evaluating calls, rating the agent’s performance and delivering feedback to both individuals and managers. Where performance weaknesses are identified improvement recommendations will be made which may then involve delivering training updates to team members.
Thematic reviews and further investigation into trends will be undertaken and then followed up by an action report and feedback. Additionally, support compliance management in investigating and resolving customer complaints in a timely and efficient manner, liaising with customers and updating documentation.
Hours: Full-time (40 hours a week)
Salary: £25,000 – £27,500
Please apply by email including a copy of your CV to: jpeirson@memoria.org.uk
Memoria Ltd have a vacancy at the Memoria Doncaster & South Yorkshire Memorial Park & Crematorium.
Administrator
To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales.
Hours: Full-time (40 hours a week)
Salary: £26,303, Death in service benefit, Medicash benefit, free parking, pension
Please apply by email including a copy of your CV to: jpeirson@memoria.org.uk